Refund Policy

Shopify App Competitor Radar · operated by Rainline Studio (sole proprietor, China) · Last updated: 2026-10-30

1. One-time reports (US$99)

A complete free sample report (Inventory sync category, real data) is linked from the homepage so you can see exactly what you are buying before you pay.

You get a full refund within 14 days of purchase if either is true:

2. Monthly subscription (US$12/month)

You can cancel at any time by email. Cancellation stops future billing; the current already-started month is not partially refunded.

3. How to request

Email zhang.rainlam@gmail.com with your order email and reason. Refunds are issued through the original payment method (Payhip for one-time reports), normally within 5 business days of approval.

4. Notes

Because reports are digital goods delivered in full, refund requests after 14 days are reviewed case by case. Nothing in this policy limits rights you have under mandatory consumer-protection law.

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